Yes, we deliver our products almost all over the world. In the following link you will see our Shipping Policy, where you can find the countries where we deliver, lead times and shipping costs.

If your order hasn't arrived yet, you can check the status on the tracking link. If you need further assistance, do not hesitate to contact us by email at help@remottobattery.com, we will help you as soon as possible.

To make sure that your Remotto does not work, we advice to do the following checks:

- Remotto properly connects and adapts to the official PlayStation® controller.

- The blue light on the Remotto battery turns on (meaning that it has, at least, some charge).

- The controller's light is set to orange color and it starts charging.

If you are not able to fulfil any of these checks, please contact us to help@remottobattery.com and we will provide a solution.

To make sure that your Remotto does not work, we advice to do the following checks:

- Remotto properly connects and adapts to the official PlayStation® controller.

- The blue light on the Remotto battery turns on (meaning that it has, at least, some charge).

- The controller's light is set to orange color and it starts charging.

If you are not able to fulfil any of these checks, please contact us to help@remottobattery.com, let us know your exact problem in detail, and we will provide you a solution.

Remotto is not compatible with Xbox® for now. At the moment, it is only compatible with PlayStation® controllers. We are looking forward to bring you new products soon!

In the case you didn’t order the product that you want, let us know as soon as possible by emailing help@remottobattery.com so that we can edit the order or offer you a replacement service.

Yes, it is. Please check our Refund Policy

In the following link you can find our Legal Notice. At the bottom of the page you will see the product Warranty information.

Our payment methods are Credit Card, Debit Card, PayPal, Apple Pay and Google Pay, among others. We don't accept bank transfer or cash payments.

If you are in a country where the official currency is not the Euro and you want to know our products' price, you can use the following Currency Converter and find out the local price.